Retention, Referrals, Results

May 24, 2023 | 6:30 PM – 7:30 PM

Speakers: Keira Smale & Rod Hausmann

Retention, referrals, and results of clients are essential elements for business success.

Retention refers to the ability to keep existing customers engaged and satisfied with the products or services offered. By prioritizing customer retention, businesses can foster loyalty, build long-term relationships, and minimize customer churn.

Referrals involve leveraging satisfied customers to generate new business opportunities. When customers have positive experiences, they are more likely to recommend the business to others, resulting in valuable word-of-mouth marketing and an expanded customer base.

Results signify the outcomes and achievements derived from customer interactions. This includes metrics such as customer satisfaction, repeat purchases, and customer lifetime value. By focusing on delivering exceptional results, businesses can drive revenue growth, enhance brand reputation, and gain a competitive edge.

Together, the retention, referrals, and results of clients form a critical trifecta that contributes to business growth and success. By prioritizing these areas, businesses can create a positive customer experience, harness the power of customer advocacy, and achieve outstanding outcomes from their customer base.

Program Details:

Details Venue
Date: May 24 Helping One More Entrepreneur
6:30 pm to 8:00 pm
Zoom – Online Event
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